Privacy Policy
My Fitness Coach Online (“MFCO,” “we,” or “us”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use and protect it, and your rights regarding that information when you visit our website or request personalized coaching services.
Information we collect
When you complete the coaching questionnaire or contact us, we collect the details you provide. This includes your name, email address, optional phone number, and information about your goals, training history, nutrition, health, lifestyle, and preferences that allows Jennifer Roberts to build your personalized program. We also collect technical data such as your IP address, browser type, device information, and the pages you visit, which helps us maintain security and improve our website.
How we use your information
We use your information to design, deliver, and communicate with you about your coaching program; to respond to your questions; to send you program updates and related service messages; to maintain the security and performance of our website; and to comply with legal obligations. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Legal basis for processing
We process your personal information when it is necessary to perform our contract with you, when we have your consent, or when we have a legitimate interest that is not overridden by your privacy rights. You may withdraw consent at any time by contacting us.
How we share your information
We share your information only with service providers who help us deliver our services, such as hosting, email, and payment processing, and only to the extent necessary for them to perform those functions. We may also disclose information if required by law or to protect our rights and safety.
Data retention and security
We keep your information for as long as needed to provide your coaching program and fulfill the purposes described in this policy, unless a longer retention period is required by law. We use reasonable administrative, technical, and physical safeguards to protect your information, but no method of transmission over the Internet is completely secure.
Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict use of your personal information, or to receive a copy in a portable format. To exercise these rights, contact us using the email address on your coaching correspondence.
Cookies and tracking
Our website may use cookies and similar technologies to support security, remember your preferences, and analyze how visitors use the site. You can control cookies through your browser settings.
Children’s privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us so we can delete it.
Changes to this policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised effective date. Continued use of our services after changes means you accept the updated policy.
Contact us
If you have questions about this Privacy Policy or want to request a copy or deletion of your information, contact MFCO using the email address on your coaching correspondence.